SHIPPING POLICY
2. SHIPPING
All orders for our products are processed and shipped out in 4-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
3. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
4. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
5. LOST/STOLEN PACKAGES
https://x-uchuu-shop.company.site is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.
6. RETURN REQUEST DAYS
https://x-uchuu-shop.company.site allows you to return its item (s) within a period of 1 days. Kindly be advised that the item (s) should be returned unopened and unused.
7. OUT OF STOCK ITEM PROCESS
8. IMPORT DUTY AND TAXES
When dealing with
https://x-uchuu-shop.company.site you have the following options when it comes to taxes as well as import duties:You will be required to settle the requisite fees when the items are arriving in the destination country.
9. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
9. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts: Email - Sstustudio@protonmail.com
- Secure Transactions: PayPal uses advanced encryption technology to protect your financial information and transactions
- Purchase Protection: If your order doesn’t arrive or is significantly different from the description, PayPal’s Purchase Protection can help you get a refund2.
- Fraud Monitoring: PayPal continuously monitors transactions for suspicious activity to prevent fraud1.
- Privacy: Your financial details are never shared with sellers, ensuring your privacy is maintained3.
We are committed to providing a safe and secure shopping experience. If you have any questions or concerns, please don’t hesitate to contact our customer support team
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